Job Application 2017-07-18T19:16:46+00:00

JOB APPLICATION

 

 

Available positions

Housekeeper
 
Receptionist

HOUSEKEEPER

Job purpose

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail.

The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our level of quality.

Responsibilities

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting, etc.
  • Ensure all rooms are cared for and inspected according to standards
  • Replace towels, linen, etc. and replenish guest amenities, coffee, tea, etc.
  • Reset the room according to standard
  • Assist with room maintenance, including replacing light bulbs
  • Take care of the laundry
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate

Requirements

  • Experience as a cleaner or housekeeper is a plus
  • Ability to work with little supervision and maintain a high level of performance
  • Prioritization and time management skills
  • Working quickly without compromising quality
  • High energy and positive can-do attitude
  • Happy, friendly and helpful attitude towards fellow team members and guests
  • Ability to work varying shifts including weekends and public holidays
  • Knowledge of English language

Working Time

  • From 7:00 to 15:00 or 8:00 to 16:00
  • 2 breaks time per day
  • 2 days off per week

Job type avalaible

Full-time / Part-time / Summer job

APPLY NOW

RECEPTIONIST

Job purpose

As a receptionist, you are the first point of contact for our guest, and make them feel welcome and valued. First and last impressions count and you’ll be responsible for helping us make the very best possible by welcoming guests and taking care of them from their arrival through to departure.

You are an open personality, and willing to work in a dynamic environment. You have good communication skills and want to contribute to guest experience by providing personal and memorable service.

Responsibilities

  • Welcome guests and take care of them during their stay
  • Ensure that guests receive high quality service
  • Answer, screen and forward any incoming phone calls or emails while providing information
  • Carry out all operations concerning guest arrival and departure
  • Register/manage the booking, integrate them in the property management system
  • Take care of the cashier and billing operation
  • Promote and advice guests about the local activities
  • Advice and book excursions for guests
  • Follow up information as necessary to other departments and to other members of the front desk team
  • Maintain security by following procedures
  • Deal with complaints/requests with professionalism and patience

Requirements

  • Solid communication skills in English both written and verbal
  • Ability to organize, multitask, prioritize and work under pressure
  • Ability to work with little supervision and maintain a high level of performance
  • Good listening skills and ability to anticipate
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Good interpersonal skills, guest oriented and service minded
  • Strong knowledge about Iceland and activities to do in the Capital Area
  • Dynamic, happy, friendly and helpful attitude towards fellow team members and guests
  • Ability to work varying shifts including weekends and public holidays
  • Previous reception experience

Working Time

  • Day shifts from 8:00 to 16:00 or 16:00 to 22:00
  • Phone shifts from 22:00 to 08:00
  • 2 breaks time per day
  • 2 days off per week

Job type avalaible

Full-time / Part-time / Summer job

APPLY NOW

 

Application form

First Name* :

Last Name* :

Email* :

Phone Number :

Select Job* :

Job Type :

Available from :

Do you have a Kennitala ?

Do you have an accommodation in the Capital Area ?

About You* :

Join your CV*

Cover letter

References

* Required field

Need further information? Contact us!

Message

Fill our contact form

FILL OUR CONTACT FORM

Click here to fill the form

Phone

(+354) 552 11 55

OUR PHONE NUMBER

Call us at :
(+354) 552 11 55

Email

info@hostelvillage.is

OUR EMAIL

Send us a message to :
info@hostelvillage.is